The Phillips ADR Team

Phillips ADR mediators are among the best in the nation.
– U.S. District Judge Stephen Murphy, Order Appointing Discovery Master, U.S. District Court, Eastern District of Michigan, Case No. 12-CV1144

  • Hon. Layn R. Phillips CEO/Mediator/Arbitrator
  • Hon. Robert C. Bonner Mediator/Arbitrator/Independent Panelist
  • Hon. Gary A. Feess Mediator/Arbitrator/Independent Panelist
  • Robert H. Fairbank Mediator/Arbitrator/Independent Panelist
  • Leigh R. Lasky Mediator/Arbitrator/Independent Panelist
  • Gregory P. Lindstrom Mediator/Arbitrator/Independent Panelist
  • David Murphy Mediator/Arbitrator/Independent Panelist
  • Bernie Schneider Mediator/Arbitrator/Independent Panelist
  • Michelle Yoshida Mediator/Arbitrator
  • Clay Cogman ADR Senior Associate
  • Mary Anne Mullin Insurance Liaison
  • Meghan Lettington ADR Case Manager
  • Amanda Saunders Finance and Business Manager
  • Parker Phillips Finance and Business Associate
  • Clarence Love ADR Concierge
  • Dr. Lynn Phillips Business Solutions
  • Kathryn Phillips CFO/COO

Hon. Layn R. Phillips

CEO/Mediator/Arbitrator

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Layn R. Phillips, founder of Phillips ADR Enterprises (PADRE), is both a former United States Attorney and a former United States District Judge.

Judge Phillips joined the United States Attorney’s office in Los Angeles in 1980 as an Assistant United States Attorney, serving as a federal prosecutor in the Central District of California for four years.  During the Reagan administration, he returned to his home state of Oklahoma, where, at age 31, he was nominated to serve as a United States Attorney.

At age 34, he again was nominated by President Reagan to serve as a United States District Judge in Oklahoma City.  During his tenure  on the bench, he presided over more than 140 federal trials in Oklahoma, New Mexico, and Texas.  He also sat by designation on the United States Court of Appeals for the Tenth Circuit in Denver, Colorado, where he participated in numerous panel decisions and published multiple opinions.

In 1991, he resigned from the federal bench and joined Irell & Manella, where for 23 years he specialized in complex civil litigation, internal investigations, and alternative dispute resolution.  For his years of commitment to public service, he was named as one of the 10 Outstanding Young Americans by the U.S. Junior Chamber of Commerce.  As a result of his trial work, Judge Phillips was elected into the American College of Trial Lawyers.  He has the dual honor of being named by LawDragon as one of the “Leading Judges in America” and as one of the “Leading Litigation Attorneys in America.”

Judge Phillips received both his B.S. and J.D. from the University of Tulsa.  He also completed two years of an LLM program at Georgetown University Law Center in the field of antitrust and economic regulation of industry.

Judge Phillips has also been inducted into the University of Tulsa Athletic Hall of Fame. He was a four-year letter winner in tennis, serving as the captain of the men’s varsity team and winning the NCAA Missouri Valley Conference Championship at #1 singles.

Judge Phillips has a passion for travel and has visited every continent.  He currently resides in Laguna Beach, California with his wife, Kathryn.  He has three grown children Amanda, Parker and Graham and a granddaughter, Stella and a grandson, Owen Layn.

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Hon. Robert C. Bonner

Mediator/Arbitrator/Independent Panelist

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Robert C. Bonner is a former United States District Judge and a former United States Attorney for the Central District of California.

Judge Bonner is currently engaged in ADR services, including mediation and arbitration. Judge Bonner is affiliated with Phillips ADR’s distinguished panel of neutrals. He is also a member of the American Arbitration Association’s Master Mediation Panel.  He is a member of the American Arbitration Association panel of neutrals as well as FedArb’s former federal judges panel of arbitrators.  Judge Bonner is a former partner of Gibson, Dunn & Crutcher where he specialized in high stakes and complex civil litigation.

Besides serving as a United States District Judge, Judge Bonner’s government service includes heading several federal agencies, including Commissioner of U.S. Customs Service and, following the homeland security reorganization, as the first Commissioner of U.S. Customs and Border Protection (CBP), the agency of the Department of Homeland Security responsible for securing the United States’ borders. Prior to that, Bonner was the Administrator of the Drug Enforcement Administration (DEA).

In private practice, Bonner engaged in a wide array of civil litigation matters, ranging from commercial and contract disputes to antitrust, securities, construction, intellectual property and environmental litigation. He co-chaired Gibson Dunn’s white collar practice group and was involved in defending individuals and corporations being investigated by government authorities.

Judge Bonner has arbitrated and mediated a wide variety of disputes, including securities, antitrust, contract, breach of fiduciary duty, and intellectual property issues.

Judge Bonner is a Fellow of the American College of Trial Lawyers. He is a member of Caltech’s Board of Trustees and the Chair of its Audit and Compliance Committee. He is the former chair of the California Commission on Judicial Performance.

Judge Bonner received his B.A. magna cum laude from the University of Maryland and his J.D. from the Georgetown University Law Center.

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Hon. Gary A. Feess

Mediator/Arbitrator/Independent Panelist

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Gary A. Feess is a retired United States District Judge who served in the Central District of California.

After four years as a litigation associate with Jones Day Reavis & Pogue in Los Angeles, Judge Feess served with distinction in the United States Attorney’s Office from 1979 to 1989 in its Criminal Division. During his tenure he served as Assistant Division Chief, Major Crimes, Assistant Division Chief, Major Frauds, First Assistant Division Chief, Chief Assistant United States Attorney and, in 1989, Acting United States Attorney. As an Assistant United States Attorney he investigated and prosecuted major mail fraud, wire fraud and securities fraud violations, public corruption matters, criminal tax cases, and serious street crime cases including several involving assaults using improvised explosive devices. He tried more than 35 cases to verdict achieving convictions in all but one of them.

From 1990 to 1992, Judge Feess was a partner with Jones Day LA, where he was the head of the litigation group. During that period, he also served as Deputy General Counsel to the Christopher Commission on the Los Angeles Police Department and participated in drafting the Commission’s final report to the Mayor, City Council, and Chief of Police. From 1992 to 1996, Judge Feess was a litigation partner at the then-recently formed law firm of Quinn Emanuel Urquhart & Oliver. At both firms, he was lead counsel on major business litigation for corporations such as TRW Inc., Hughes Electronics, and Parsons Engineering. A major portion of his practice was devoted to the defense of False Claims Act litigation brought under the Act’s qui tam provisions.

In 1996, Judge Feess was appointed to the Los Angeles County Superior Court where he served for three years. In 1999, he was nominated by President Clinton to serve as a United States District Judge in Los Angeles, California. During his more than 15 years on the federal bench, Judge Feess presided over several hundred criminal prosecutions and more than 6,000 civil lawsuits, including many disputes involving intellectual property rights, securities and corporate governance, and rights under government contracts. For ten years, Judge Feess presided over the implementation of the federal consent decree that mandated substantial reforms of the Los Angeles Police Department, and handled more than 200 federal civil rights actions arising from the Rampart Division Scandal. During his nearly 19 years of service as a judge on the state and federal courts, Judge Feess presided over between 200 and 300 trials.

Judge Feess has been active in the Judge Paul R. Michel Intellectual Property Inn of Court since its inception. He served as its Counsel in 2011, and its President in 2012 and 2013. He has served on several panels dealing with current issues in patent litigation. Judge Feess has presided over hundreds of intellectual property disputes, including cases involving patents, copyrights, trade secrets and trademarks. He has handled patent cases involving mobile wireless networks, forensic software, complex movie camera systems, laser dental technology, devices used in ophthalmological surgery, and business methods with implications under the Hatch Waxman Act.

In the copyright arena, Judge Feess presided over disputes regarding ownership and copyright infringement issues relating to major motion pictures, including Watchmen , We Are Marshall and The Dukes of Hazard , and numerous television programs including The Biggest Loser, Big Brother, Heroes and Vegas. Judge Feess also handled many trademark infringement and counterfeiting cases including suits brought by Chloe and other luxury brand owners against a Saudi Arabian business catering to manufacturers of so-called “replica” products, and a series of 1400 lawsuits brought by Altria Group over the manufacture and sale of counterfeit Marlboro cigarettes.

During his tenure on the district court, Judge Feess also presided over two MDL air crash cases – the crash of Singapore Airline Flight 006 during takeoff from Taipei, Taiwan, in October 2000, and the Spanair crash of flight 5022 on takeoff from Madrid, Spain, in August of 2002. In addition, he also presided over a series of consolidated cases involving a helicopter crash in the Idaho wilderness in 2010 during a wildlife survey.

Judge Feess received his B.A. from Ohio State University cum laude and with distinction in history in 1970. He was the recipient of a University Fellowship in history in 1970 at the University of California, and received his J.D. from the UCLA School of Law in 1974, where he was a member of the Law Review from 1972 to 1974. Judge Feess is a member of the Phi Beta Kappa and Order of the Coif honorary societies.

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Robert H. Fairbank

Mediator/Arbitrator/Independent Panelist

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Bob Fairbank is a member of Phillips ADR’s distinguished panel of neutrals. After practicing as an attorney for more than 36 years, Bob founded Fairbank ADR in 2014 as an Alternative Dispute Resolution entity that specializes in the mediation of high stakes, complex civil matters. Fairbank ADR is the successor to Fairbank & Vincent, which Bob co-founded in 1996 after spending the first 18 years of his career at Gibson, Dunn & Crutcher.

Bob’s mediation experience at Phillips ADR includes disputes covering:

  • Securities Class Actions
  • Shareholder Derivative Actions
  • Going Private Transactions
  • Patent Infringement
  • Patent Royalty Disputes and Renegotiation of Patent Royalty Agreements
  • Trade Secret Misappropriation
  • Antitrust Class Actions
  • Consumer Class Actions
  • Breach of Contract
  • Accounting Malpractice
  • Legal Malpractice
  • Negligent Misrepresentation
  • Breach of Fiduciary Duty

From 2002-09, Bob served as an independent consultant for the Regents of the University of California in the Enron, WorldCom, AOL Time Warner, and Dynegy federal securities cases. He has also acted as counsel for Boards or independent committees of Boards of Mattel, Semtech, and Techniclone in the investigation or defense of threatened or filed derivative actions. His individual Director and Officer representations have included the Chief Financial Officers of IndyMac Bank, PFF Bank, Homestore.com, and Tenet Healthcare Corporation; Board members of La Jolla Bank, Vineyard Bank, and MetroPacific Bank; and officers of New Century Financial and Fidelity Federal Bank. He has also served as co-counsel for plaintiffs in major class actions.

As an associate (1977-84) and then partner (1984-96) at Gibson, Dunn & Crutcher, Bob gained extensive experience in “bet-the-company” cases, including a successful antitrust jury trial for defendant National Gypsum, the successful defense of the first two nationwide conspiracy/medical malpractice trials involving National Medical Enterprises (now Tenet Healthcare Corporation), and a series of successful trials throughout the country in defense of Farmers Insurance Company in one of the first insurance industry hostile takeovers. He has also represented many Fortune 500 companies.

Bob has been an adjunct professor at Stanford Law and Business Schools (2007) and USC Gould School of Law (2004-15), teaching a seminar titled “Corporate Fraud.” He is also the co-author of California Practice Guide – Civil Trials and Evidence (The Rutter Group), the leading treatise on California civil trial practice.

Bob has served as the Co-Chair of the Lawyer Representatives to the Ninth Circuit Judicial Conference (2001-02), and the past president of the Association of Business Trial Lawyers (1989-90). He was also a member of the Judicial Council’s Bench and Bar Committee on Local Rules and served as Chair of the Civil Trials Subcommittee (1990-92).

Bob received his A.B. from Stanford University, his M.L.S. from the University of California, Berkeley, and his J.D. from New York University, where he served on the Law Review. In 1995, he was recognized by the first “Law Who’s Who” in Los Angeles Business Journal, which features the 100 most prominent business attorneys in Los Angeles.

Bob currently resides in Los Angeles, California with his wife, the Hon. Valerie Baker Fairbank (C.D. Cal.). He has two children, Sarah and David.

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Leigh R. Lasky

Mediator/Arbitrator/Independent Panelist

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Leigh Lasky is a member of Phillips ADR’s distinguished panel of neutrals.  Mr. Lasky’s background in representing both plaintiffs and defendants in the class action and complex litigation field brings a unique and balanced perspective to mediation.

Mr. Lasky began his practice on the plaintiffs’ side over thirty years ago, and quickly realized the value of Alternative Dispute Resolution for his clients. This emphasis on mediation and dispute resolution caught the attention of individuals in the corporate world who began retaining his services as settlement counsel. This has been Mr. Lasky’s focus for the past fifteen years.

As settlement counsel, Mr. Lasky has resolved dozens of cases with billions of dollars at issue on behalf of private equity, public companies, and private companies. Mr. Lasky has settled cases pending in state and federal courts throughout the country, mostly in the securities and commercial litigation arena. For example, a former Fortune 500 company retained him as settlement counsel to dispose of two extremely protracted and contentious cases, one on the plaintiff side and one as the defendant. Mr. Lasky, in collaboration with litigation counsel, settled the plaintiff case for $295 million and creatively settled the defendant action for a unique combination of cash, offsets and non-monetary benefits at a time when cash constraints otherwise limited settlement options.

Mr. Lasky is currently acting as settlement counsel and consultant for select corporate clients through his private practice, Lasky LLC.  In this capacity, he acts both as an advocate for his clients and as an intermediary with opposing counsel. Mr. Lasky’s history on both sides of the bar gives him unparalleled credibility and trust with opposing counsel, allowing him to amicably resolve litigation that would otherwise have been endless.

Mr. Lasky graduated from the University of Illinois and received his JD from the John Marshall Law School.  He is admitted to practice in both Illinois and New York. Mr. Lasky is an approved mediator for the Cook County, Illinois Chancery and Law Division Courts, and has completed the Northwestern University Mediation Certificate Program.  He has repeatedly been selected for inclusion in the Super Lawyers in Chicago featuring the outstanding lawyers in the Chicago area.

Mr. Lasky resides in both Chicago and Miami with his wife Karen and their dog Ricky.  They have two grown children, Matt and Jamie. Matt is also an attorney, married to a doctor, and Jamie is a Senior Marketing Analyst, all residing in Chicago.

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Gregory P. Lindstrom

Mediator/Arbitrator/Independent Panelist

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Gregory P. Lindstrom is a member of Phillips ADR’s distinguished panel of neutrals. He was a senior litigation partner of Latham & Watkins and former General Counsel of The Irvine Company. He has been a full-time mediator and arbitrator since 2012.

Greg was born and raised in California. He attended the University of California at Los Angeles, graduating summa cum laude in 1975. He majored in economics with a focus on law and economics. He continued his studies at the University of Chicago Law School, where he worked closely with renowned professor (now Judge) Richard Posner. He received his J.D. degree in 1978, and returned to California.

Greg joined Latham & Watkins in Los Angeles in June, 1978, and spent the next thirty years of his career with the firm, becoming a partner in 1986 and ultimately serving as the Managing Partner of the San Francisco office for seven years. He also served two terms on the firm’s Global Executive Committee.

At Latham, Greg specialized in complex litigation, handling major matters in a wide array of substantive areas, including antitrust, unfair competition, business torts, securities fraud, intellectual property, real estate and employment law. He tried more than 30 cases and was elected to the American College of Trial Lawyers in 1998. Among many courtroom accomplishments, he was co-lead counsel in the landmark case, United States v Oracle Corporation, which the National Law Journal selected as the “Defense Verdict of the Year” for 2004. He was named as one of the “Best Lawyers in America” each year for more than a decade.

In 2008, Greg retired from Latham and joined his longtime client, The Irvine Company, as General Counsel. Over the next four years, his duties expanded to include responsibility for all administrative functions of the company, including Legal, Finance and Accounting, Tax, Information Technology, Human Resources, Risk Management, Marketing, Communications and Strategic Planning. Throughout his tenure at The Irvine Company, Greg served as a member of the four-person Office of the Chairman, which oversaw the entire operations of the company. Finally, he acted as a Corporate Secretary and the primary liaison with the Board of Directors and the Audit, Governance and Compensation Committees. Greg retired from The Irvine Company at the end of 2011.

While in private practice, and later as a general counsel, Greg was an active proponent of alternative dispute resolution, participating in dozens of mediations and arbitrations. His commitment to the efficient out-of-court resolution of business disputes prompted him to become a full-time alternative dispute resolution professional in 2012. After completing training with Pepperdine/Straus Institute and the International Institute for Conflict, Prevention and Resolution (CPR), he gained extensive experience participating in public service ADR programs for the Superior Courts of San Francisco, Santa Clara, San Mateo, Contra Costa, and Solano Counties and ultimately the U.S. District Court for the Central District of California. In 2012, he affiliated with Judicate West and proceeded to develop a statewide practice in California, specializing in business and commercial matters. He is also a member of the American Arbitration Association’s commercial and real estate arbitration panels. His transition from trial lawyer to ADR specialist was recently profiled in the Daily Journal.

Greg’s combination of extensive litigation experience and deep business expertise allows him to bring the perspective of both an advocate and the client to the resolution of complex disputes and make him a valued member of the Phillips ADR team.

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David Murphy

Mediator/Arbitrator/Independent Panelist

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David Murphy is one of the most seasoned litigators in America.  He joined Phillips ADR in April 2017, bringing three decades of experience representing plaintiffs and defendants before courts and arbitration panels all over the country.

A retired partner of Wachtell, Lipton, Rosen & Katz, David’s practice focused on litigating and resolving complex disputes involving investors, consumers, regulators and leading businesses.  He represented plaintiffs in securities law, breach of contract and defamation litigation, and also defended class action, shareholder derivative, tort, contract and antitrust disputes.

While at Wachtell, Lipton, David negotiated several key aspects of the landmark national tobacco settlement with the state attorneys general.  Later, in the wake of the 2008 financial crisis, he counseled major financial institutions, and represented individuals before Congress and a special legislative commission.  On several occasions, he was retained to conduct investigations on behalf of federal bank regulators, including the Federal Reserve and Office of the Comptroller of the Currency.  He also handled international investigations and settlements involving the FCPA, sanctions and anti-money laundering laws, and the USA Patriot Act.

After graduating with honors from Yale University, David attended the University of Chicago Law School, where he won the annual Hinton moot court competition, the Mulroy prize for oral advocacy, and the Beale Prize for legal research and writing.  After law school, he clerked for Judge Ralph K. Winter, Jr. of the United States Court of Appeals for the Second Circuit and Chief Judge Charles L. Brieant of the United States District Court for the Southern District of New York.  He is admitted to practice in New York and Connecticut.

An avid racing sailor since childhood, David and his family reside in Rowayton, Connecticut.

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Bernie Schneider

Mediator/Arbitrator/Independent Panelist

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Bernie Schneider has served as a mediator with Judge Phillips in numerous matters since 2010 with settlement values ranging from eight to eleven figures and including class and derivative actions, mass torts, securities fraud, financial fraud, business disputes and a complex utility regulatory dispute.

He is a former capital partner of McDermott Will & Emery and has been engaged in his own practice since 2000. During his forty plus year legal career Mr. Schneider has represented public and private companies and investment entities while serving as outside general counsel and general counsel of companies as diverse as financial services companies, institutional lenders, private investment entities, real estate development companies, family offices, a biomedical company, a luxury spirits brand owner and a professional hockey league team while providing merger and acquisition, public and private securities, private equity, real estate, lending, regulatory and general corporate services as well as overseeing complex litigation on behalf of his clients.

Mr Schneider is uniquely qualified to serve as a mediator because of his experience as a businessman and board member in addition to his legal experience. He has served on several public and private boards of directors including as the Chairman and Chief Executive Officer of a publicly traded bank holding company, Chairman of the board of directors of two publicly traded national banks one of which he co-founded, a member of the board of directors of yet another publicly traded bank holding company, co-founder of an oil exploration company currently listed on the London Stock Exchange, and numerous board committees including audit, compensation and governance. He currently serves as a member of the board and the audit committee of a federal savings bank as well as general counsel and member of the executive committee of a National Hockey League team and an arena management company.

Mr Schneider resides in Laguna Beach, California with his wife, Janet Keller and has five children.

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Michelle Yoshida

Mediator/Arbitrator

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Michelle Yoshida has been a full-time mediator, arbitrator, and special master since 2007 and she joins Phillips ADR Enterprises at its November 2014 inception.

As a neutral, Michelle has previously primarily worked with former Judge Daniel Weinstein and the Weinstein Team. She has been involved in successfully mediating and managing multi-party and multi-faceted cases, with an aggregate settlement value of billions of dollars, annually. She brings her comprehensive experience in ADR process design and mediation of issues in complex matters to Phillips ADR Enterprises.

She has been involved in the mediation of over five hundred disputes, involving a myriad of diverse matters, including financial and accounting cases, securities and derivative matters, insurance coverage, regulatory matters, professional liability, ERISA, and trustee issues. She is known for her ability to ascertain and comprehend legal and factual issues quickly, and she is particularly adept in managing large, complex ADR cases proficiently and objectively. She has been recognized for her resolute determination and equanimity in assisting the parties in evaluating and finding reasoned and practical solutions. Her cases have ranged from personal contractual disputes to multi-faceted disputes involving major NYSE and NASDAQ corporations.

Michelle has outstanding skills in building relationships of trust, candor, respect and productive interactions with mediation participants. Prior to becoming a neutral, Michelle was as a trial attorney in private practice, litigating complex business matters including contract, insurance coverage, intellectual property, real estate, regulatory and white collar matters. She also served as a Presidential Appointee, Legislative Director at the U.S. Commission on Civil Rights. She was General Counsel to the National Japanese American Citizens League from 2002 to 2012 and has participated in significant proceedings, in state court matters and to the U.S. Supreme Court. She received her juris doctor from Golden Gate University School of Law and her Bachelor’s Degree from the University of California at Irvine.

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Clay Cogman

ADR Senior Associate

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Clay has worked in Judge Phillips’ ADR practice since September 2011. He graduated cum laude from Pepperdine University with a B.A. in History in 2006 and earned his J.D. from Fordham University School of Law in 2011. He is admitted to the State Bars of New York and California.

Clay has been involved in the mediation and/or arbitration of over 200 cases involving a wide range of practice areas including antitrust, class action, multi-district litigation, intellectual property, insurance coverage, derivative, securities, subprime lending, corporate governance, consumer protection, professional negligence and contract disputes. Clay assists Judge Phillips in his ADR efforts before, during and after in-person sessions, and often works directly with mediation parties to help them resolve their cases.

Clay was born in Washington D.C. and was raised in Maryland and Connecticut. He lives in Newport Beach with his wife, daughter and son.

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Mary Anne Mullin

Insurance Liaison

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Mary Anne Mullin was an Assistant Vice President, Claims at CNA in New York City where she oversaw severe claims arising from Management Liability, Financial Institutions and Tech policies.

Mary Anne is a graduate of Rutgers University and the Catholic University of America. Mary Anne advised foreign and domestic fidelity and professional indemnity insurers, and in 1990 joined the D&O claims staff of the Continental Insurance Company (later CNA). She subsequently moved to the specialties division of an international insurance company before she rejoined CNA in 2003.

Mary Anne is a frequent speaker on professional indemnity issues. Mary Anne is on the Board of Directors of St. Peter of Alcantara School in Port Washington, NY and The Community Chest of Port Washington.

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Meghan Lettington

ADR Case Manager

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Please contact Meghan with all booking related inquiries.

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Amanda Saunders

Finance and Business Manager

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Amanda received her A.B. in Religion with High Honors from Princeton University. She served as captain of the women’s tennis team, earning First Team All-Ivy status in both singles and doubles and was an Academic All-American.

Amanda earned her Master of Fine Arts in Acting from the American Conservatory Theater in San Francisco. She is currently working towards her Certificate in Dispute Resolution from Pepperdine University School of Law/Straus Institute for Dispute Resolution. She lives in Laguna Beach with her husband and young daughter and son.

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Parker Phillips

Finance and Business Associate

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Parker received a degree in English from Bucknell University where he was also captain of his golf team. He is an actor in Los Angeles and a member of the Echo Theater Company.

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Clarence Love

ADR Concierge

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Clarence grew up in California, Germany, Louisiana and Kentucky. Prior to working at Phillips ADR Clarence worked at the Santa Lucia Preserve in Carmel, CA.

Clarence studied at Arkansas Pine Bluff University where he was awarded a football scholarship and played for three years before transferring to Arizona State where he studied criminal justice.

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Dr. Lynn Phillips

Business Solutions

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A former member of the faculty (and award-winning teacher and scholar) at Stanford’s Graduate School of Business (GSB) for 12 years—in addition to having held faculty positions at Harvard, Northwestern, Rice, and UC Berkeley graduate schools of business administration—Dr. Lynn Phillips now devotes his full time to executive education and implementation guidance as the founder and principal of his firm, Reinventures.

Dr. Phillips is also a longtime member of the Duke Corporate Education global faculty network, ranked #1 in the world by Financial Times for the last 10 years as the best custom executive education provider supporting strategy execution. He also is a member of the global faculty networks of Univentures, the Cheung Kong Graduate School of Business in China and the IE Business School custom global executive education program based in Madrid, Spain.

Dr. Phillips is widely recognized as the co-creator and co-developer of many of the now essential customer-focus and value-delivery frameworks, concepts, tools, and disciplines that are employed by leading companies worldwide to hone their competitive edge, reinvent their businesses, and drive sustained growth and capitalize on global business-expansion opportunities. His Ph.D. in Management and Business Administration is from Northwestern University’s Kellogg Graduate School of Management. His B.S.B.A. is from the University of Tulsa.

In particular, Dr. Phillips is known for his work in helping business teams across the globe to choose a winning customer value proposition (CVP), and then architect and systematically execute a designed value delivery system (VDS) to deliver that CVP profitably. The methodologies and protocols developed by Dr. Phillips help business teams to “become” their targeted customer community by “spending a day in their life,” thereby gaining an imaginative understanding of their unmet needs, transcending what the customers themselves could imagine on their own. This breakthrough approach, termed Day-In-The-Life-Of-Customers or ‘DITLOC’ methodology, pioneered by Dr. Phillips and his coauthors and colleagues, is now the de facto standard deployed by countless leading-edge companies and practitioners pursuing global new business-expansion and keep-sold opportunities.

Dr. Phillips has over 30 years of experience as an executive educator and implementation advisor and consultant to numerous high-profile commercial and government enterprises, and brings an understanding of commercial best practices in value transformation from his work with companies spanning a diversity of industry sectors, geographies and cultures.

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Kathryn Phillips

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Kathryn Phillips clerked for a U.S. Bankruptcy Judge, practiced environmental law and later worked as an Assistant United States Attorney in the Northern District of Oklahoma while her husband, former U.S. District Judge Layn Phillips, was on the federal bench in the Western District of Oklahoma. During her time in Oklahoma she was honored with the Leadership Oklahoma Award. She has a B.A. degree from SMU and a J.D. degree from University of Tulsa.

Kathryn is currently a board member of the Echo Theater Company in Los Angeles and was a founding board member of Direct Connections to Africa. She is also a member of the Master Plan Committee for Santa Lucia Preserve in Carmel, CA. She is a producer of a critically acclaimed London West End production nominated for multiple Tony and Olivier awards during its runs on Broadway and the West End.

Kathryn was a board member of St. Margaret’s Episcopal School for over a decade where she served as the Bishop’s Representative. Kathryn also held the position of Senior Warden at St. Margaret’s Episcopal Church.

Kathryn has trained and shown horses in multiple disciplines, been featured in various publications, and, in fact, took off a semester of law school to work on a cattle ranch. She and her husband, Layn, live in Laguna Beach. They have a daughter, two sons and two grandchildren.

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